Returns & Exchanges
EXCHANGES:
If you’re looking to exchange your order for whatever reason, we're here to help!
We offer easy exchanges within 30 days of receiving your order. You can exchange your product for a same product.
Please note the following exceptions to our exchange policy:
- Returned items must be returned in original packaging.
- Returned items must have no visible signs of wear or use.
To initiate an exchange, please complete the following steps:
- Fill our online returns & exchanges form.
- Choose the products you wish to exchange from your order.
- Send all items back to us using the address we provided you via e-mail.
*Important note: Return shipping cost belongs to the customer while we are responsible for the shipping cost of exchange shoes.
RETURNS:
We offer full refunds within 30 days of receiving your order.
Please note the following exceptions to our return policy:
- Sitewide discounted items and BOGO offers are final and cannot be returned.
- Returned items must be returned in original packaging.
- Returned items must have no visible signs of wear or use.
To initiate a refund, please complete the following steps:
- Fill our online returns & exchanges form.
- Choose the products you wish to refund from your order.
- Send all items back to us using the address we provided you via e-mail.
*Important note: Return shipping costs belongs to the customer.