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Returns & Exchanges

FOR SHOES:

EXCHANGES:

If you’re looking to exchange your order for whatever reason, we're here to help!

We offer easy exchanges within 30 days of receiving your order. You can exchange your product for a same product.
Please note the following exceptions to our exchange policy:

- Returned items must be returned in original packaging.
- Returned items must have no visible signs of wear or use.

To initiate an exchange, please complete the following steps:

- Fill our online returns & exchanges form.
- Choose the products you wish to exchange from your order.
- Send all items back to us using the address we provided you via e-mail.

*Important note: Return shipping cost belongs to the customer while we are responsible for the shipping cost of exchange shoes. We have warehouses in the USA, in the UK and in the EU for easy exchanges.

CANCELLATIONS:

We have 2 hours of cancellation window. After that we can't issue full refund but the %75 of the order. 

RETURNS:

We offer full refunds within 30 days of receiving your order.

 Please note the following exceptions to our return policy:

- Discounted items, Sitewide discounted items and BOGO offers are final and cannot be returned.
- Returned items must be returned in original packaging.
- Returned items must have no visible signs of wear or use.

To initiate a refund, please complete the following steps:

- Fill our online returns & exchanges form.
- Choose the products you wish to refund from your order.
- Send all items back to us using the address we provided you via e-mail.

*Important note: Return shipping costs belongs to the customer. We have warehouses in the USA, in the UK and in the EU for easy exchanges.

FOR LEATHER ACCESSORIES:

Please note that leather accessories are not eligible for return.