Our shoes are custom made to order which allows us to offer the best price. All orders are completed and shipped within a week.

Free Shipping and Free Returns both in United States and Europe

Return and Refund Policy

RETURNS:

If you’re looking to return or exchange your order for whatever reason, we're here to help!

We offer free returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

- Discounted items are final and cannot be returned or exchanged
- Returned items must be returned in original packaging
- Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

- Login to our online return portal using your order number and zip code 
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided

REFUNDS:

We offer full refunds within 30 days of receiving your order.

Please note the following exceptions to our return and exchange policy:

- Discounted items are final and cannot be returned or exchanged
- Returned items must be returned in original packaging
- Returned items must have no visible signs of wear or use

To initiate a refund, please complete the following steps:

- Login to our online return portal using your order number and zip code

- Choose the products you wish to refund from your order

- Print your prepaid shipping label that you will receive by email

- Send all items back to us using the label provided

- Get your full refund when the items reached to us

 

 

 

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